Books by Jagdish N. Sheth

Customer Relationship Manageme
Customer Relationship Management in the Digital Age
2025
Artificial Intelligence in Cus
Artificial Intelligence in Customer Service
2024
Purpose-Driven Pricing
Purpose-Driven Pricing
2024
Routledge Handbook of Global a
Routledge Handbook of Global and Digital Governance Crossroads
2024
Customer Centric Support Servi
Customer Centric Support Service in the Digital Age
2023
Handbook of Advances in Market
Handbook of Advances in Marketing in an ERA of Disruptions
2019
Legends in Consumer Behavior
Legends in Consumer Behavior
2019
Legends in Strategic Marketing
Legends in Strategic Marketing
2018
Genes, Climate, and Consumption Culture
Genes, Climate, and Consumption Culture
2017
Legends in Marketing : Paul E.
Legends in Marketing : Paul E. Green
2017
Breakout Marketing for Emergin
Breakout Marketing for Emerging Markets
2016
Legends in Marketing : George
Legends in Marketing : George S. Day
2016
Does Marketing Need Reform?
Does Marketing Need Reform?
2015
Legends in Consumer Behavior -
Legends in Consumer Behavior - Jacob Jacoby
2015
Legends in Consumer Behavior :
Legends in Consumer Behavior : Morris B. Holbrook
2015
Accidental Scholar
Accidental Scholar
2014
Firms of Endearment
Firms of Endearment
2014
Legends in Consumer Behaviour
Legends in Consumer Behaviour
2013
Legends in Marketing - Christi
Legends in Marketing - Christian Gronroos
2013
The Business School in the TwentyFirst Century
The Business School in the TwentyFirst Century
2013
Legends in Marketing : V Kumar
Legends in Marketing : V Kumar
2012
Legends in Marketing : Naresh
Legends in Marketing : Naresh Malhotra
2011
The 4 A's of marketing
The 4 A's of marketing
2011
Wiley International Encycloped
Wiley International Encyclopedia of Marketing
2010
Wiley International Encycloped
Wiley International Encyclopedia of Marketing, 6 Volume Set
2010
4 A's of Marketing
4 A's of Marketing
2008
Chindia rising
Chindia rising
2008
Customer behaviour
Customer behaviour
2008
Deregulation and Competition
Deregulation and Competition
2007
Self-Destructive Habits of Goo
Self-Destructive Habits of Good Companies
2007
Sheth
Sheth
2007
The Self-Destructive Habits of Good Companies
The Self-Destructive Habits of Good Companies
2007
Tectonic Shift
Tectonic Shift
2005
Customer behavior
Customer behavior
1999
Handbook of Relationship Marketing
Handbook of Relationship Marketing
1999
Theoretical foundations in marketing ethics
Theoretical foundations in marketing ethics
1999
Designing competitive strategies for global marketing
Designing competitive strategies for global marketing
1998
A strategic vision of the wireless industry
A strategic vision of the wireless industry
1997
Telecom Outlook Report 1997-20
Telecom Outlook Report 1997-2007
1997
Worldwide Wireless Communications (Advances in the Information Industry)
Worldwide Wireless Communications (Advances in the Information Industry)
1996
Explorations in the history of
Explorations in the history of marketing
1994
Consumption values and market choices
Consumption values and market choices
1991
Global microeconomic perspectives
Global microeconomic perspectives
1991
Advances in Telecommunications Management Vol. 3
Advances in Telecommunications Management Vol. 3
1990
Global macroeconomic perspectives
Global macroeconomic perspectives
1990
Global organizational theory perspectives
Global organizational theory perspectives
1990
Global accounting perspectives
Global accounting perspectives
1989
Global financial perspectives
Global financial perspectives
1989
Global human resources perspectives
Global human resources perspectives
1989
Global marketing perspectives
Global marketing perspectives
1989
Global operations perspectives
Global operations perspectives
1989
Global strategic management pe
Global strategic management perspectives
1989
Telecom outlook
Telecom outlook
1988
A Theory of Political Choice Behavior (Praeger Series in Public and Nonprofit Sector Marketing)
A Theory of Political Choice Behavior (Praeger Series in Public and Nonprofit Sector Marketing)
1987
Bringing innovation to market
Bringing innovation to market
1987
Contemporary views on marketing practice
Contemporary views on marketing practice
1987
The Customer Is Key
The Customer Is Key
1987
Only the Best Sum and Evaluation Business
Only the Best Sum and Evaluation Business
1986
Historical perspectives in con
Historical perspectives in consumer research
1985
Winning back your market
Winning back your market
1985
A usage based framework for choosing appropriate  rotation schemes in factor analysis
A usage based framework for choosing appropriate rotation schemes in factor analysis
1984
Emerging trends for retailing industry
Emerging trends for retailing industry
1983
Megatrends in consumer marketing
Megatrends in consumer marketing
1983
An earnings-return model for strategic market planning
An earnings-return model for strategic market planning
1982
History of marketing thought : an update
History of marketing thought : an update
1982
An integrative theory of patronage preference and behavior
An integrative theory of patronage preference and behavior
1981
Research in Marketing. (Resear
Research in Marketing. (Research in Marketing)
1981
A theory of merchandise buying behavior
A theory of merchandise buying behavior
1980
Cross-cultural influences on buyer-seller interaction/negotiation process
Cross-cultural influences on buyer-seller interaction/negotiation process
1980
Emerging importance of export marketing for U.S. products / Jagdish N. Sheth
Emerging importance of export marketing for U.S. products / Jagdish N. Sheth
1980
Psychology of innovation resistance
Psychology of innovation resistance
1979
Should multi-country advertising research be universal or unique?
Should multi-country advertising research be universal or unique?
1979
The future of market research products and markets
The future of market research products and markets
1979
The surpluses and shortages in consumer behavior theory and research
The surpluses and shortages in consumer behavior theory and research
1979
A model of strategy mix for planned social change
A model of strategy mix for planned social change
1978
How consumers use information
How consumers use information
1978
Research in marketing
Research in marketing
1978
A model of user behavior for scientific and technical information (STI)
A model of user behavior for scientific and technical information (STI)
1977
Consumer and Industrial Buying Behavior
Consumer and Industrial Buying Behavior
1977
Impact of asking race information in mail surveys
Impact of asking race information in mail surveys
1977
Is industrial marketing really different from consumer marketing?
Is industrial marketing really different from consumer marketing?
1977
Multivariate methods for market and survey research
Multivariate methods for market and survey research
1977
Strategies of increasing carpooling behavior among urban commuters
Strategies of increasing carpooling behavior among urban commuters
1977
Recent developments in organizational buying behavior
Recent developments in organizational buying behavior
1976
A psychological model of travel mode selection
A psychological model of travel mode selection
1975
Buyer-seller interaction
Buyer-seller interaction
1975
How to get the most out of multivariate methods
How to get the most out of multivariate methods
1975
Howard's contributions to marketing
Howard's contributions to marketing
1975
Some thoughts on the future of marketing models
Some thoughts on the future of marketing models
1975
Tactics of conflict resolution in family buying behavior
Tactics of conflict resolution in family buying behavior
1975
A theory of multidimensional brand loyalty
A theory of multidimensional brand loyalty
1974
Models of buyer behavior: conc
Models of buyer behavior: conceptual, quantitative, and empirical
1974
Role of demographics in consumer behavior
Role of demographics in consumer behavior
1974
Role of motivation research in consumer psychology
Role of motivation research in consumer psychology
1974
Structural assumptions underlying Fishbein's expectancy-value model of attitudes
Structural assumptions underlying Fishbein's expectancy-value model of attitudes
1974
A field study of attitude structure and attitude-behavior relationship
A field study of attitude structure and attitude-behavior relationship
1973
Equivalence of Fishbein and Rosenberg theories of attitudes
Equivalence of Fishbein and Rosenberg theories of attitudes
1973
Malnutrition and marketing
Malnutrition and marketing
1973
Measurement of advertising effectiveness
Measurement of advertising effectiveness
1973
Sequential and cyclical nature of information processing models in repetitive choice behavior
Sequential and cyclical nature of information processing models in repetitive choice behavior
1973
Theory of cross-cultural buyer-behavior
Theory of cross-cultural buyer-behavior
1973
Why consumer protection efforts are likely to fail?
Why consumer protection efforts are likely to fail?
1973
A conceptual model of long-range multinational marketing planning
A conceptual model of long-range multinational marketing planning
1972
A market-oriented strategy of long-range planning for multinational corporations
A market-oriented strategy of long-range planning for multinational corporations
1972
A theory of industrial buying decisions
A theory of industrial buying decisions
1972
Advertising's image -- U.S. and Yugoslavia
Advertising's image -- U.S. and Yugoslavia
1972
Demographic segmentation of long distance behavior
Demographic segmentation of long distance behavior
1972
Measurement of attitude scores from beliefs and importances
Measurement of attitude scores from beliefs and importances
1972
Revelance of segmentation for market planning
Revelance of segmentation for market planning
1972
Statistical learning theory and consumer learning
Statistical learning theory and consumer learning
1972
Strategies of advertising transferability in multinational marketing
Strategies of advertising transferability in multinational marketing
1972
The future of buyer behavior theory
The future of buyer behavior theory
1972
A multivariate model of multinational business expansion
A multivariate model of multinational business expansion
1971
Relative contribution of perceived instrumentality and value importance components in determining attitudes
Relative contribution of perceived instrumentality and value importance components in determining attitudes
1971
Measurement of priority schedules in the acquisition of durable appliances
Measurement of priority schedules in the acquisition of durable appliances
1966