Designing the Department of Human Services

"This report presents findings regarding the current state of human service delivery in Illinois and offers recommendations for the DHS that recognize the diversity of human services clients, including both families and individuals. It is submitted to the Illinois Legislative Task Force on Human Services Consolidation by the Reorganization Project Team, which consists of members of the Governor's staff, senior human services employees, and several consultants from McKinsey & Company, Inc., a management consulting firm that provided pro bono services"--Leaf 1.