Introduction Ethics and professionalism in the ICT Sector
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Introduction Ethics and professionalism in the ICT Sector

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2022

About This Book

Information and communication technology (ICT) is booming today and plays a huge role in both our personal and professional life. Without a question, the ICT industry has improved people's quality of life. When it comes to the ICT's level of service, the code of ethics is relevant. The ICT code of ethics is a crucial component in raising the level of service quality in the industry. For consumers and team members to include into their workflow, codes of ethics give an ethical conduct procedure and professional practises. This article will concentrate on UBER's moral code of conduct and the difficulties they are currently having in operating in New Zealand. Sustainability, equity, social, and cultural difficulties are the current problems that UBER is confronting. Additionally, we will talk about the contentious situation with the Pirate Bay, a P2P platform-based website, and possible ramifications for NZ's ISPs. (2015) AYNSLEY

**TASK 1**

ICT experts adhere to a strict set of norms and regulations. Theft, corruption, and other unlawful conduct are, however, frequently charged against ICT professionals. Making the proper decisions always requires reference to the ethical standards handbook. ICT professionals today need to concentrate on the techniques and standardisation process that enable them manage data from various media, such as social data and cloud-based data that allows them to develop into new industries. The discrepancy between norms and policies in the use of ICT is an exception due to ethical principles. (2018) Carcary

The primary service provided by UBER, a firm founded on a global transportation network, is ride sharing. In other words, UBER offers a contemporary, digitalized form of cab/taxi service that is quick, affordable, and simple to use. In addition to operating nationally in New Zealand, UBER is present in about 85 other nations. The three pillars of conduct that serve as the foundation of the UBER community guidelines are as follows: (Uber, 2020). Treating everyone with dignity is the first pillar, which is actually the eighth code of conduct. Assuring each person's protection and cooperating with one another makes up the second pillar. The first IEEE Code of Conduct, which is the second pillar, is dedicated to maintaining the security, well-being, and health of the general public. The third and final tenet of Uber's community standards is in line with IEEE's 7th code of conduct, which states that one should "seek, accept, and offer honest criticism of technical work, acknowledge and remedy errors, and properly credit the contributions of others" (IEEE, 2020)

**TASK 2:**

**Sustainability-Related Issues**

The ICT team at Uber leverages internet data from web media, according to a research by the American Department of Commerce. As a result, people are given the offer in the form of advertising. The IEEE's ethical code also permits Uber employees to focus on customer happiness and flexible scheduling. Uber thinks that providing shared trips will enable them to improve transportation options in the area while also making use of electric vehicles environmentally friendly. The fifth Code of Conduct, which focuses on developing technical skills and aims to "increase the knowledge by individuals and society of the capabilities and societal implications of conventional and emerging technologies, including intelligent systems" (IEEE, 2020), is ideal for these developments.

**Equity Problems**

According to concerns on Uber, the illegal taxi situation results in charging for the service, misleading shareholders, and costing more and paying fewer taxes at the beginning and end (essays, 2018). Here, it appears that the third code of ethics, which instructs us to make assertions in an honest and realistic manner (IEEE, 2020), has been overruled, and it must be adhered to in order to make corrections.

**Societal issues**

The need for the employee is rising demand for and use of Uber services. As an alternative, a driver with higher skill levels must be employed, and his salary will increase in comparison to another person. Uber now gives up to 25,000 reduced fares and offers driver partners the benefits through the pooling of rides, according to one of the maturing enterprises' sustainability reports, which is made possible by the 5th Code of Ethics. <a href="https://www.myarticles.io/">(Myarticles)</a>

**Issues of culture**

Aggression is a key component of Uber's corporate culture. In a number of incidents, it is alleged that Uber drivers exhibit dishonest behaviour. When those drivers look for new jobs, this will also be included in their profile. At addition to being dishonest with his team, the representative in a higher position was also ignorant of the benefits and ethical standards. To solve such problems, the IEEE code of ethics, which calls for honesty and integrity, must be scrupulously followed. (2015) Weinstein

**TASK 3**

The Pirate Bay is a concern since it distributes original content while collecting royalties. Additionally, it is free information that anybody can access at any time and is available regardless of the contents. The Peer to Peer (P2P) file-sharing method, which is quicker but also uses unlawful content, is employed with a number of illegal piracy websites, including Pirate Bay (Tan, 2010). According to Sections 92A to 9E of the New Zealand Copyright Act, the original work is considered the property of the creators, who are able to sell the rights and commit infringement through private access. The New Zealand entertainment industry licence their own content to NZ ISPs for transmission. (Power, 2009)

Such content-sharing platforms have no age restrictions and ensure that the target age group is free from bad behaviour and information censorship. ISPs in New Zealand are losing 13% of the market for entertainment in 2016. It is possible to obtain free content that is actually paid for through ISP subscriptions, such as TV shows, movies, and study materials. The NZ ISPs are surfing on P2P files where the Privacy Act is being enforced because of this effective peer-to-peer communication's use for free access to the content of copyright. ISPs should restrict that P2P site run by the government because this is how people obtain paid content for free. Bit-torrent is ignored as a result of these occurrences. TASK 4 (Tan, 2010)

Uber was once regarded as a dishonest and illegal business, but this is changing today. Being upfront with the business allows them to expand their operations internationally while also increasing consumer happiness. ⠀ The business pays their taxes on time, and the drivers are likewise paid their commissions in a timely manner. Uber is able to attract a growing number of customers because to its mobile-based cab services and digital marketing. Uber can also stay in touch with its customers through their social networks, where it gathers feedback—whether positive or negative—and works to enhance its offerings. A productive workplace with moral principles and sustainability is created with the aid of the code of ethics.

Open source projects work best on websites like Pirate Bay. In reality, they give us access to peer-to-peer networks while avoiding the cloud. Since the services are free, every user has free access to every product. Video songs, movies, and TV shows are just a few examples of free entertainment digital media items that may be accessed over the bit torrent network. Due to the P2P connection-based communication, it is also simple to access huge files. These web-based services offer enticing user interfaces that are interactive. It is the greatest bit torrent service since it can categorise torrents in many ways. To stop the free accessibility of all the pirated content, the IEEE and ITTP code of ethics should be used. A 2019 Bhowal

**Summary**

Nowadays, the digital media plays a significant role in our underground culture. Access has always been free, yet it changes quickly every day. People who operate in the ICT sector are becoming more accountable for abiding by the law, where IEEE and ITTP's codes of ethics and conduct serve as the gold standard for best practises and continually rise in ethical standards in cases like Uber and Pirate Bay.

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