The Toyota way to healthcare excellence

"The Toyota Production System model or Lean, is not new. It has been successfully used in manufacturing companies for decades - and is now making dramatic improvements in healthcare institutions as well. So what are you waiting for? This straightforward guide explains what Lean is, how it works, and how to implement the strategy in your organization." "What do the production of cars and the care of patients have in common? In both cases, the goal is to deliver high-quality, error-free results. Lean is a proven strategy for providing safe, hassle-free, and cost-effective care."--BOOK JACKET.