BUSINESS CONSULTING: A GUIDE TO HOW IT WORKS AND HOW TO MAKE IT WORK

"This book explores the new shape of consulting. It examines why organisations use consultants, how consulting firms compete and what consultants do. Based on hundreds of interviews with the managers who hire consultants and the people who run consulting firms, it offers an authoritative analysis of this most shadowy of professions. It also provides invaluable practical advice on what organisations need to do to get the best out of the consultants they use and what consulting firms need to do to achieve the best results for those they work for."--Jacket.