Transportation performance management

This guidebook provides insights from selected transportation agencies who are successfully integrating transportation performance management programs into a range of key decision-making processes in order to improve their effectiveness and transparency. This guidebook will assist transportation agency staff challenged with turning performance data into meaningful information that will influence agency decisions and actions. It should be of immediate use to those who have mastered the basics of performance measurement but who will benefit from a deeper understanding of what similar organizations have done in order to successfully integrate these systems into key decision-making processes.