The third domain of organizational excellence

The people side of business is an essential guide to understanding how people function in the workplace. Tom DeMaio and Lee Hersch have disti8lled their years of experience into six key psychological principles that provide a framework for leading and managing. The people side of business tracks the progress of a new CEO, Charlie Fisher, who takes charge of a business, encounters business problems that are undermining its growth, and sets the company on a more productive course as he masters each of the six principles. -- From back cover.