Technological applications and advancements in service scien
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Technological applications and advancements in service science, management, and engineering

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382 pages 2012

About This Book

"This book is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science that is understood as a broad research field that embodies all the aspects that relate to services, their planning, design, operation, evaluation, and improvement"--Provided by publisher.

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