Bringing peace into the room

"Bringing Peace Into the Room offers no hard and fast rules, guidelines, or advice to be applied to all mediators as to what personal qualities are best suited for all cases. Rather the book shows that developing an authentic approach to mediation requires constant grounding in self-reflection and self-awareness. This highly original and personally compelling approach to the process of conflict resolution explains how mediators can be aware of their own strengths and weaknesses, and how they can fine tune their own unique qualities for effective practice."--Jacket.