The manager's guide to preventing a hostile work environment

"Corporation after corporation has seen seemingly harmless misunderstandings and 'jokes' between employees mushroom into headline-making incidents, multimillion-dollar courtroom judgments - and PR disasters." "The Manager's Guide to Preventing a Hostile Work Environment explains how to stop such problems before they begin. The first book to look at the legal threat of "hostile work environment" claims from the manager's viewpoint, it provides proactive techniques and behaviors.".

"Managers play the most critical role in preventing hostile work environment harassment but are generally given little or no training. The Manager's Guide to Preventing a Hostile Work Environment shows managers and supervisors how to recognize and address inappropriate or insensitive behavioral problems in the workplace before they lead to high-cost lawsuits and incalculable costs in the court of public opinion."--BOOK JACKET.