The manager's survival guide

In today’s fast-changing, uncertain business environment, effective management is more difficult than ever. The Manager’s Survival Guide is the first hands-on, broad-brush guidebook for handling difficult management situations with skill, diplomacy, and success. Keying on techniques for recognizing and dealing with problems quickly—or even before they begin—it explains how to set priorities, interface with both upper management and employees, implement process management, and more.