Public libraries as information providers on the World Wide Web

This is my thesis, submitted for my MSc in Information and Library Studies at Loughborough University in September 1997, for which I was awarded a Distinction. My Dissertation Supervisor was Alan Poulter.

I carried out research into the information that UK Public Libraries were providing on the Web about their services, at that time. I assessed the quality of design, usability, accessibility, and content of their webpages, and made recommendations about how library staff could easily improve the user experience with comparatively simple changes.