A roadmap to quality
A roadmap to quality
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About This Book
In A Roadmap to Quality the United Nations Industrial Development Organization (UNIDO) and the Japanese Standards Association (JSA) provide a low-cost solution to otherwise expensive process in training for quality management: a comprehensive TQM training and implementation package that will enable SMEs to implement TQM themselves--within the limits of their own resources, and by drawing on the capabilities of their own staff.
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