The reference librarian's policies, forms, guidelines, and procedures handbook

"This is an all-in-one handbook public library managers can use to update policies and procedures, design new forms - or even compile a new manual from scratch. This guide includes more than 300 forms, policies and procedures from 114 public libraries with a diverse range of budgets and staff. Each entry features detailed guidance to help you individualize and adapt them for your library. Sample policies, forms, and procedures include: Internet filtering, unattended children, books-by-mail applications, Internet users' agreements, and meeting room use applications."--BOOK JACKET.