Impact of selected e-services on socioeconomic development in the Arab region

"Assessing the impact of information and communication technologies (ICTs) and e-services remains a relatively uncharted domain due to the absence of internationally agreed indicators which hinders the ability of policymakers to properly evaluate the impact of ICT initiatives and adapt them to local conditions. This study assesses the availability, maturity and status of selected e-services in the Arab region through available indicators and frameworks that aim to measure the impact of e-services on socioeconomic development. It evaluates those frameworks and uses them to assess the status of socioeconomic impact of e-services in the Arab region." -- Back cover.