Managing people and employee relations

As a manager, you have to deal with staff constantly, but how well do you handle them? Problems cannot be avoided and you need to be able to deal with them while sticking to company policies and the law. This book will show you how to improve your skills in people management dramatically. One of six books in the 'Management Action Guides' series, Managing People and Employee Relations is written in a jargon-free and interactive style. Complete with practical action points and detailed checklists which enable you to apply the techniques presented to your own particular situation, it includes topics such as appointing the right people, counselling and training, appraising and evaluating performance, and developing people's full potential. The book offers you practical advice which will ensure that you are aware of potential pitfalls, including equal pay, health and safety, dismissal procedures, and maternity rights. You will learn how to carry out effective interviews and how to train people once you have employed them. Managing People and Employee Relations shows you how to guarantee a happy and committed workforce.