CMDB and Configuration management Process, Software Tools Creation and Maintenance, Planning, Implementation Guide
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About This Book
"Learn configuration and CMDB management the right way with this unique, thouroughly modern guide to today's Cnfiguration management challenges and opportunities. Written by an in-the-trenches practitioner, this book goes beyond concepts and definitions to challenge prevalent thinking about the field and provide a step-by-step guide to implementing a successful CMDB strategy. Discover how to move beyond mainstream analysis, why qualitative data should be your focus, and more insights and techniques that will help you develop a customer-center mindset without sacrificing your company's bottom line."--Editor.
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