Implementing ISO 9000

"This book is a practical guide to setting up a broad-based quality management system that meets the requirements of ISO 9001:2000. It contains a detailed commentary on each of the clauses of the ISO 9004 standard, which is designed to facilitate best practice throughout the organization, and guidance on how the clauses can be implemented in a simple and practical manner."

"The specific requirements of ISO 9001 are addressed in detail and practical advice is given on how to implement simple procedures that will be beneficial to the user as well as complying with the requirements. Implementing ISO 9000:2000 covers the implications of ISO 9001 for small and medium companies and those in the service sector, as well as the larger manufacturing companies. A comprehensive set of procedures and record sheets for the various aspects of a quality management system, plus guidance on how to determine whether they are necessary in any given case, and how they can be modified to suit the circumstances, are also provided."--Jacket.