Measures of quality and high performance
54 min read
Rate this book:
About This Book
Only an elite few organizations have won the Malcolm Baldrige National Quality Award. They are the world-class competitors - the ones that have demonstrated to the world new ways to improve quality and response time, reduce costs, and gain market share.
Measures of Quality & High Performance looks closely at these innovators and explains how your organization (regardless of size) can emulate them. It examines 19 of the 24 most recent Baldrige winners ... extracts an overall game plan for increasing both quality and productivity ... and helps you create your own blue-print for benchmarking the best practices in America.
Measures of Quality & High Performance looks closely at these innovators and explains how your organization (regardless of size) can emulate them. It examines 19 of the 24 most recent Baldrige winners ... extracts an overall game plan for increasing both quality and productivity ... and helps you create your own blue-print for benchmarking the best practices in America.
Buy This Book
As an Amazon Associate and Bookshop.org affiliate, BookOrb earns from qualifying purchases.
Write a Review
Sign in to write a review.
More by Richard M. Hodgetts
Addison-Wesley economics
Blueprints for continuous improvement
Case notes to accompany The bu
Case notes to accompany The business enterprise
Cases and incidents on the basic concepts of management
Effective Small Business Mange
Effective Small Business Mangement
Entrepreneurship Theory, Process, Practice International Student Edition Seventh Edition (ENTREPRENEURSHIP, THEORY, PROCESS, PRACTICE)