Encounters at the counter

what congregations can learn about hospitality from business

36 min read
Rate this book:
143 pages 2009

About This Book

Encounters at the Counter shares Johnson's engaging in face-to-face customer service. It explores the dimensions of hospitality that can be applied to congregations seeking to demonstrate genuine hospitality, such as: the contagion of happiness, maximizing routines, renewing resources, taking time and making time and promoting the quality of the product as well as the process.

Buy This Book

As an Amazon Associate and Bookshop.org affiliate, BookOrb earns from qualifying purchases.

Write a Review

Sign in to write a review.