The Penguin book of etiquette

> The etiquette renaissance is upon us and it's about time. Honouring the customs on which a civilised society is built is a sign of respect for others and for oneself. Behaving well means having the upper hand in all situations, social, professional and emotional. Here is the definitive guide to doing the right thing at the right time, no matter what the circumstances. By appraising bygone traditions and updating some of them to fit the way we live today, this handbook redefines etiquette for contemporary Australians.
>Courtesy begins at home and belongs to the everyday just as much as it does to special occasions. It starts with the cradle and lasts for life. There's a lot more to it than using the right fork and knowing how to address a duchess. It's being aware of other people, being as kind and considerate to them as you'd like them to be to you. Master that and the world is at your feet.

- from inside front cover