Kẻ thành công phải biết lắng nghe
Kẻ thành công phải biết lắng nghe
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About This Book
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
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