Home › Authors › James W. Saxton 👤 James W. Saxton 5 books Books by James W. Saxton Operation Five-Star 2014 Communication strategies to he Communication strategies to help patients H.E.A.L. 2006 The Top 15 Policies And Procedures to Reduce Liability for Physician Practices 2005 The Satisfied Patient 2003 Managed care success 1998