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Claes Fornell

8 books

Books by Claes Fornell

The Reign of the Customer
The Reign of the Customer
2020
The Satisfied Customer
The Satisfied Customer
2007
The American customer satisfac
The American customer satisfaction index at ten years, ACSI 1994-2004
2005
A Second Generation of Multivariate Analyses
A Second Generation of Multivariate Analyses
1982
A Second Generation of Multivariate Analysis
A Second Generation of Multivariate Analysis
1982
A Second Generation of Multivariate Analysis V1
A Second Generation of Multivariate Analysis V1
1982
A Second Generation of Multivariate Analysis,Volume 1: Methods
A Second Generation of Multivariate Analysis,Volume 1: Methods
1982
Consumer input for marketing decisions
Consumer input for marketing decisions
1976