Books by Terry Gillen
Winning new business in construction
Training Workshops for Customer Care
The Interpersonal Skills Tool Kit
The Performance Management Activity Pack
Appraisal Discussion
Exercises for Interpersonal Skills Training
Agreed! Improve Your Powers of Influence
Exercises in Appraisal and Performance Development
The Appraisal Discussion (Management Shapers)
Assertiveness (Management Shapers)
Assertiveness Skills (Training Extras)
Positive influencing skills
Positive Influencing Skills (D
Positive Influencing Skills (Developing Skills)
The Appraisal Discussion (Trai
The Appraisal Discussion (Training Extras)