Books by Wendy Leebov
LEADJITSU Dream to Lead
LEADJITSU Dream to Lead
Practical Assertiveness for Pr
Practical Assertiveness for Professionals in Health Care
The language of caring guide for physicians
Essentials for great personal
Essentials for great personal leadership
Wendy Leebov's essentials for great patient experiences
Assertiveness Skills for Professionals in Health Care
Customer Service for Professionals in Health Care
Resolving Complaints for Professionals in Health Care
Telephone Skills for Professionals in Health Care
Working Together for Professionals in Health Care
The indispensable health care manager
Achieving impressive customer service
Service savvy health care
Service quality improvement
Job satisfaction strategies for health care professionals
Practical assertiveness for he
Practical assertiveness for health care professionals
The health care manager's guide to continuous quality improvement
The quality quest
Customer service in health care
Effective complaint handling in health care
Health care managers in transition
Positive co-worker relationshi
Positive co-worker relationships in health care
Telephone tactics for health care professionals