Books by Anders Gustafsson
Service Innovation
International Research Symposi
International Research Symposium on Service Excellence in Management (QUIS)
Customer Retention in the Automotive Industry
TQM Journal
TQM Journal
Improving Customer Satisfaction, Loyalty, and Profit
Quis 9 Symposium
Quis 9 Symposium
Quis 9 Symposium - S0ervice Ex
Quis 9 Symposium - S0ervice Excellence in Management. Manageing Service Quality, Volume 15, Issue 2
Special Issue from Quis 9. Int
Special Issue from Quis 9. International Journal of Service Industry Management, Volume 16, Issue 2
Development of a versatile alg
Development of a versatile algorithm for optimization of radiation therapy