Home › Authors › Ross Shafer 👤 Ross Shafer 7 books Books by Ross Shafer Grab More Market Share Grab More Market Share 2011 Grab More Market Share How To Wrangle Business Away From Lazy Competitors 2011 Are you relevant? 2009 Nobody Moved Your Cheese! 2006 Creating the repeat customer Creating the repeat customer 2005 The Customer Shouts Back! 2005 Cook-Like-A-Stud Cook-Like-A-Stud 1991