Books by William O. Umiker
Management Skills for New Health Care Supervisor
The empowered laboratory team
The empowered laboratory team
Coping with difficult people in the health care setting
Coping with Difficult People in the Health Care Setting (The Practical Laboratory Management) (The Practical Laboratory Management)
The customer oriented laboratory
Interviewing skills for laboratory supervisors
Performance standards for laboratory personnel
The effective laboratory super
The effective laboratory supervisor
Management skills for the new health care supervisor / William Umiker